Shipping & Logistics
Track international premium delivery updates, request address modifications, or view estimated arrival times.
Manage Orders arrow_forwardDrivers & Firmware
Troubleshoot driver installations, mechanical keyboard keymaps, or monitor display color calibrations.
Resources Coming SoonReturns & Warranty Claims
Register hardware warranties on your display/keyboard, download return labels, or file an automated claim.
Initiate Return arrow_forwardFREQUENTLY ASKED QUESTIONS
Once dispatched, your biometric delivery details and real-time tracking link are sent to your registered email address and updated in your profile's Order Status area.
Luxe Tech instruments are covered by a standard 3-year warranty for mechanical components and a 2-year warranty for display panel electronics. Registration takes place automatically on purchase.
Yes, orders can be cancelled directly from your Dashboard before they enter the shipping/dispatch phase. Refunds are processed immediately to your original payment method.
All refunds for cancelled items or returned products are returned directly to the original payment source (Razorpay, card, wallet) and complete within 3-5 bank business days.